This policy explains how Search Studio (ABN 26 488 766 891) handles your personal information. Search Studio is run by Fonthip (Fon) Ward from Toowoomba, Queensland. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect what we need to reply to you and to run this website.

Contact form details. Your name, email address, phone number, website address, the service you're interested in and your message.
Emails and calls. Anything you choose to send us directly.
Website usage. Pages visited, time on site, device type, browser and approximate location. This is collected through cookies by Google Analytics, which runs through Google Tag Manager.

How we use it

To reply to your enquiry and talk about your SEO needs.
To provide services if you become a client.
To understand how people use this website, so we can improve it.

We don't sell your information. We don't add you to a mailing list unless you ask us to.

We use a small number of trusted services to run this website:

Formspree receives contact form submissions and forwards them to us by email.
Google provides Google Tag Manager and Google Analytics.
Hostinger hosts this website.

Some of these services store data outside Australia, including in the United States. We only use providers that take reasonable steps to protect your information. We may also share information if the law requires it.

Cookies

This website uses cookies for analytics. You can block or delete cookies in your browser settings. The website will still work without them.

Keeping your information safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep enquiry details only for as long as we need them.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it. Email fonthip@searchstudio.com.au and we'll respond within 30 days.

Complaints

If you have a concern about how we've handled your information, please email fonthip@searchstudio.com.au first. We'll look into it and reply within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Search Studio
123 Margaret Street, Toowoomba City QLD 4350
Phone: 04 02 688 083
Email: fonthip@searchstudio.com.au

Privacy Policy.